tmtplay88 Privacy Policy

1 Who We Are

tmtplay88 is an online gaming and sports betting platform operating in the Philippines under the PAGCOR regulatory framework. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), tmtplay88 acts as the Personal Information Controller with respect to all personal data collected through tmtplay88.app and its associated services.

This Privacy Policy applies to all personal data collected from players, registered users, and visitors to the tmtplay88 platform, whether accessed from Manila, Cebu, Davao, Makati, or any other location in the Philippines or abroad.

2 Information We Collect

tmtplay88 collects personal information that is necessary for the lawful provision of online gaming services, regulatory compliance, and customer support. The categories of information we collect include:

2.1 Information You Provide Directly

• Full legal name, date of birth, and nationality
• Email address and Philippine mobile number
• Residential address (barangay, city, province)
• Government-issued Philippine identification (e.g., PhilSys ID, Passport, Driver's License, UMID)
• Payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account information)
• Source of funds declarations where required by AML regulations
• Communications submitted to tmtplay88 customer support

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session logs, pages visited, and time spent on the Platform
• Game history, wagering patterns, and win/loss records
• Cookie and tracking data (see Section 6)

3 How We Use Your Information

tmtplay88 uses collected personal information exclusively for the following purposes:

• Account Management: Creating, verifying, and maintaining your tmtplay88 account, including identity verification to confirm you meet the 21+ age requirement under PAGCOR regulations.
• Payment Processing: Processing deposits, withdrawals, and refunds via GCash, PayMaya, and Philippine banking channels.
• Regulatory Compliance: Fulfilling PAGCOR reporting obligations, AML/CFT compliance requirements, and tax reporting duties under Philippine law.
• Customer Support: Responding to your inquiries, resolving disputes, and providing assistance via tmtplay88 live chat and email support.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve Platform performance, game selection, and user experience.
• Responsible Gaming: Monitoring gaming behaviour to identify potential problem gambling patterns and administer self-exclusion or intervention measures where appropriate.
• Marketing Communications: Sending promotional offers and game updates to players who have opted in to marketing communications. You may opt out at any time.
• Fraud Prevention: Detecting and investigating suspected fraudulent activity, money laundering, or Platform abuse.

4 Legal Basis for Processing

tmtplay88 processes your personal data on the following legal grounds as established under RA 10173:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you accepted upon registration, including providing gaming services and processing financial transactions.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AML/CFT laws, and other applicable Philippine regulations.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and Platform improvement, where such interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications and optional personalisation features, where you have given explicit, informed consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

tmtplay88 does not sell or rent your personal information. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Game Providers: Licensed third-party game studios whose games are available on the Platform may receive anonymised session data necessary for game operation and audit purposes.
• Payment Processors: GCash (Mynt – Globe Fintech Innovations), PayMaya, and Philippine banking partners receive transaction data necessary to process deposits and withdrawals.
• Regulatory Authorities: PAGCOR and other Philippine government agencies may receive data as required by law, licensing conditions, or valid legal process.
• Identity Verification Providers: Third-party KYC service providers may process your identification documents for age and identity verification purposes.
• Law Enforcement: Philippine law enforcement authorities may receive data in response to valid court orders, subpoenas, or where disclosure is required to prevent imminent harm.

All third-party recipients are required to process your data in accordance with RA 10173 and are prohibited from using your information for any purpose beyond that for which it was shared.

6 Cookies & Tracking Technologies

tmtplay88 uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for Platform functionality, including maintaining your login session, remembering your preferences, and securing your account. These cannot be disabled without affecting Platform operation.
• Performance Cookies: Collect anonymised data about how players navigate the Platform to help us identify and fix performance issues. No personally identifiable information is collected through these cookies.
• Functional Cookies: Remember your language preferences, display settings, and other optional customisations to personalise your tmtplay88 experience.
• Analytics Cookies: Used to understand aggregate usage patterns — such as which games are most popular among Filipino players — to inform our game catalogue and content decisions.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain Platform features, including the tmtplay88 login functionality.

7 Data Retention

tmtplay88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the duration of your active account registration plus a minimum of five (5) years following account closure, as required by AML regulations and PAGCOR licensing conditions.
• Financial Transaction Records: Retained for a minimum of ten (10) years in accordance with Philippine financial record-keeping obligations.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent plus three (3) years to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with tmtplay88's data disposal procedures.

8 Data Security

tmtplay88 implements a comprehensive set of technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction, or alteration:

• SSL/TLS encryption for all data transmitted between your device and tmtplay88 servers
• AES-256 encryption for sensitive data stored at rest, including payment method details
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular third-party security audits and penetration testing
• Two-factor authentication (2FA) available for all player accounts
• 24/7 system monitoring and automated anomaly detection

In the event of a personal data breach that is likely to affect your rights and freedoms, tmtplay88 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will communicate with affected individuals in accordance with RA 10173.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tmtplay88:

To exercise any of these rights, contact our Data Protection Officer at the details provided in Section 13. tmtplay88 will respond to verified requests within fifteen (15) business days.

10 Children's Privacy

The tmtplay88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. If tmtplay88 becomes aware that personal data has been collected from an individual below the minimum age, the account will be immediately suspended, all personal data will be deleted, and any associated balances will be voided in accordance with our Terms & Conditions and PAGCOR regulations.

If you believe that a minor has registered on the tmtplay88 Platform, please contact our support team immediately at [email protected] so that we may investigate and take appropriate action.

11 Cross-Border Data Transfers

Some of tmtplay88's service providers, including game studios and technology infrastructure providers, may be located outside the Philippines. Where personal data is transferred internationally, tmtplay88 ensures that adequate safeguards are in place in accordance with the requirements of RA 10173 and NPC guidelines, including contractual data processing agreements that require recipient organisations to maintain data protection standards equivalent to those applicable in the Philippines.

12 Updates to This Privacy Policy

tmtplay88 may update this Privacy Policy periodically to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via the email address on file, with a minimum of fourteen (14) days' notice prior to the updated Policy taking effect. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed of how tmtplay88 protects your data.

13 Contact Us & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data privacy rights, please contact the tmtplay88 Data Protection Officer:

If you are not satisfied with tmtplay88's response to your privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.